Terms of Use

TERMS OF USE

Last Update: May 2026

  1. Acceptance of Terms. These Terms of Use (“Terms”) govern your access to and use of the Flale Commercial Services website (flalecommercialservices.com) and related services. By using the site or submitting any form (e.g. “Request for Quote”), you accept these Terms and agree to comply with all applicable laws. If you do not agree, do not use the site or Flale’s services.

  2. Services Disclaimer. Flale offers cleaning and maintenance services (“Services”) by separate agreement; information on this website is for general informational purposes. Submission of a quote request or contact form does not guarantee service. All service engagements are subject to mutually agreed contracts. Flale expressly disclaims any warranties about specific outcomes or suitability of services, beyond any written service contract.

  3. Use of Site and User Conduct. You may use the site for lawful purposes only. Prohibited actions include: uploading illegal or infringing content; harvesting data from the site (web scraping, data mining); sending spam or unlawful messages; or violating others’ rights. You may not attempt to disable or harm the site. Flale may terminate or suspend access for any violation.

  4. Intellectual Property; License to Use Content. All content on the site (text, graphics, logos – e.g. the Flale logo, images, layout) is Flale’s property or licensed to Flale and is protected by copyright, trademark, and other laws. You are granted a limited, revocable license to view and use the site content for personal reference only. You may not copy, modify, distribute, or create derivative works without Flale’s written permission. If you post any content (e.g. testimonials or comments on Flale’s social media), you grant Flale a perpetual, royalty-free license to use and display it in any medium, unless otherwise agreed.

  5. Third-Party Links and Content. The site may link to third-party social media platforms (Facebook, Instagram, Twitter, YouTube) or external sites. Flale does not control these, and is not responsible for their content or privacy practices. Links are provided for convenience. If you interact with Flale via social media (posts, hashtags, contests), you must comply with those platform’s terms. (Note: any paid endorsements or testimonials used by Flale will be labeled per FTC/Competition Bureau guidelines.)

  6. Privacy and Data Use. Our Privacy Policy (below) describes Flale’s collection and use of personal data. By using the site, you consent to Flale’s collection, storage and use of data as outlined in that Policy. Flale processes data for the purposes of providing services, responding to inquiries, marketing, legal compliance, and operational needs. We retain data only as needed for these purposes (see Retention below).

  7. Disclaimers of Warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” FLALE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THAT THE SITE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE. FLALE DOES NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE SITE OR SERVICES. FLALE AND ITS AFFILIATES DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE FULLEST EXTENT ALLOWED. (Some jurisdictions may not allow certain disclaimers.)

  8. Limitation of Liability. FLALE’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF THIS SITE/SERVICES IS LIMITED TO $100 CAD. IN NO EVENT WILL FLALE BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES (E.G. LOST PROFITS, DATA LOSS) ARISING OUT OF USE OF THE SITE OR SERVICES, HOWEVER CAUSED, EVEN IF ADVISED OF POSSIBILITY OF SUCH DAMAGES. (Some jurisdictions disallow limitation of incidental damages; in such cases Flale’s liability shall be limited to the maximum extent permitted by law.) This limitation is essential given the price of services and likelihood of small claims jurisdiction.

  9. Indemnity. You agree to indemnify, defend and hold harmless Flale (including its officers, employees and agents) against any claims, liabilities or expenses (including attorneys’ fees) arising from your breach of these Terms or your violation of any law or third-party right. This includes claims arising from content you submit or actions you take using the site or Flale’s services.

  10. User Content and Reviews. If you submit content (e.g. reviews, photos, messages), you warrant you have all necessary rights and that content is accurate and lawful (no defamatory, obscene or infringing material). We may monitor and remove content at our discretion. You are responsible for any third-party claims arising from your content.

  11. Governing Law and Dispute Resolution. These Terms are governed by the laws of the Province of Ontario (Canada), without regard to conflict-of-law principles (assuming Flale’s Toronto base). Alternatively, the parties may choose U.S. jurisdiction; in that case, select one state (e.g. New York, California, or a relevant state where Flale might operate). Disputes will be resolved by binding arbitration (e.g. JAMS or AAA) in Toronto, Ontario (or a U.S. venue if applicable), with each side bearing its own costs. You waive any right to a class action suit. (If arbitration is unenforceable, disputes shall be in court located in Ontario or chosen U.S. state.)

  12. Consumer Protection and Accessibility. Flale complies with applicable consumer protection laws (e.g. Canada’s Competition Act, U.S. FTC Act) requiring truth-in-advertising and fair dealing. All pricing or promotional statements are subject to change. Flale aims to make the site accessible (conforms to WCAG guidelines) and compliant with local accessibility laws (e.g. Ontario’s AODA, and analogous laws in the U.S.). Users needing assistance can contact Flale via the listed contact information.

  13. Changes and Notices. Flale may modify these Terms at any time (posting a revised date on the site). Continued use of the site after changes means acceptance. Legal notices may be sent to Flale’s address or email (see Contact below).

  14. Contact Information. Flale Commercial Services Inc., Toronto, Ontario, Canada. Email: FlaleServices@gmail.com